Privacy Policy

Last updated: March 2026

Introduction

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI video generation services.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Images: When you upload images to generate videos, we process and store these files to create your content.

Email Addresses: We collect your email address when you create an account or contact us for support.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the service.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our AI video generation services
To process your requests and send you related information
To send promotional communications (with your consent)
To analyze usage patterns and improve user experience
To comply with legal obligations and enforce our terms

Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption protocols in place.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

Our platform may integrate with third-party services to enhance functionality. These third parties may collect information about you in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before providing your information.

User Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@neuvid.com

We will respond to your inquiry within 30 days of receipt.