Get In Touch

We aim to respond to all contact form submissions and emails within 24–48 business hours. During particularly busy periods — such as right after a major update or feature launch — it may take a little longer, but we always reply. If your issue is urgent, please mention that clearly in your message subject line and we'll prioritise accordingly. We appreciate your patience and genuinely read every message we receive.

Absolutely — and we love template requests! Select "Template Request" from the subject dropdown and describe what you're looking for in as much detail as possible. Include the platform (LinkedIn, Instagram, etc.), the style you have in mind, and any examples or references if you have them. We track all template requests and use them directly to guide our design roadmap. Popular requests tend to get built first.

We're sorry to hear you're experiencing an issue! Please select "Technical Support" from the subject dropdown and include as many details as possible: your browser name and version, your operating system, a description of what you were trying to do, and what happened instead. Screenshots are incredibly helpful. The more information you provide, the faster we can identify and fix the problem. Most reported bugs are resolved in our next update cycle.

Yes, we're open to partnerships that make sense for our audience of creators, professionals, and businesses. If you represent a brand, software product, or service that would genuinely benefit our users, we'd love to hear from you. Select "Business Partnership" from the subject dropdown and introduce yourself and your proposal. We review all partnership inquiries and respond to those that align with our values and community focus.

Yes, it's genuinely free — no credit card, no sign-up, no watermarks. There is no catch. You can create and download banners in high resolution at no cost whatsoever. We sustain the platform through optional premium add-ons (additional advanced templates and features) and non-intrusive advertising. The core banner creation experience will always remain 100% free, as that's central to what canvagamesbanner.com stands for. If you ever feel like something is unfairly locked, please let us know via the contact form and we'll look into it.